CompTIA A+ Core 2 Question F-88

A user receives an unsolicited call from a technician claiming to be from a Microsoft certified partner. The technician tricks the user into allowing them access to their PC because of malware alerts that were being broadcasted. Which of the following attacks is this user a victim of?

A. Shoulder surfing
B. Phishing attack
C. Social engineering
D. Malware infection

Correct Answer: C

Explanation:
http://www.social-engineer.org/

CompTIA A+ Core 2 Question F-12

An administrative assistant receives a phone call from the IT department asking for personal information to update their records. One of the questions asked is the password to the companys administrative portal. Which of the following is occurring?

A. Shoulder surfing
B. Configuration management
C. Helpdesk troubleshooting methodology
D. Social engineering

Correct Answer: D

CompTIA A+ Core 2 Question D-9

A prospective employee asks for wired Internet access while waiting for a job interview. Later, it is discovered that spyware was uploaded to the network from this particular location and the prospective employee cannot be contacted with the information provided. Which of the following security threats is this an example of?

A. Phishing
B. Shoulder surfing
C. Viruses
D. Social engineering

Correct Answer: D