Which of the following would be the BEST choice to use when implementing a business virtual environment?
A. Thick client
B. Thin client
C. Media PC
D. Remote desktop
CompTIA A+ Core 2 Question G-60
A small business owner is looking to assign users to a Windows group level. They have the following requirements for these users, and stress that they should receive no more privileges than necessary: The users should not be able to change passwords for higher level accounts. The users need the ability to install software. The users cannot create new accounts for others. Which of the following group levels will BEST meet these needs?
A. Remote Desktop Users
B. Power Users
C. Standard Users
D. Administrators
CompTIA A+ Core 2 Question E-43
A user is attempting to use Remote Desktop to connect to a server but is getting an error message. Which of the following tools should be used to verify that the server is powered on and connected to the network?
A. PING
B. NSLOOKUP
C. MSTSC
D. SFC
CompTIA A+ Core 2 Question D-62
Which of the following ports MUST be open in order for Remote Desktop to function?
A. 53
B. 80
C. 3389
D. 5900
CompTIA A+ Core 2 Question B-72
Which of the following can be installed on a virtualized client to enhance user experience and provide closer integration with the host operating systems?
A. USB pass-through
B. Guest tools
C. Virtual NIC
D. Remote desktop
CompTIA A+ Core 2 Question B-35
A technician needs to use Remote Desktop Connection in order to get access to a remote Windows workstation. However, the Programs menu has been hidden and they only have access to the Run command utility or a command-line prompt. Which of the following is the utility that the technician should use to access Remote Desktop Connection?
A. MSINFO32
B. SERVICES.MSC
C. MSCONFIG
D. MSTSC
CompTIA A+ Core 2 Question B-7
A user is experiencing a software application error. The user contacts a technician for support. Which of the following will allow the user to issue an invitation to the technician in this scenario?
A. Remote desktop
B. Remote assistance
C. telnet
D. FTP
CompTIA A+ Core 2 Question A-82
A customer is experiencing issues with email and calls the help desk. The technician determines it would help clarify the issue if the customer agrees to share their desktop. Prior to establishing a Remote Desktop Assistance connection with a customer, a technician should ask the customer to:
A. close any items of a personal nature.
B. reboot the computer and log back in.
C. capture a screen-shot of the error message.
D. take steps to reproduce the error.
CompTIA A+ Core 2 Question A-59
Peter, an end-user, reports that the PC he uses periodically logs off his user account and displays a message that updates are being installed. Which of the following is the MOST likely cause of this issue?
A. Time of day restrictions are enabled on the machine
B. Scheduled antivirus scans and updates are enabled on the machine
C. Remote desktop is enabled and an administrator has logged into the machine
D. Automatic Windows Update is enabled on the machine
CompTIA A+ Question L-85
Which of the following is the valid port for remote desktop protocol?
A. 110
B. 443
C. 3389
D. 8080