A user states their Windows XP desktop PC fails to boot to the Windows logo. Which of the following tools could a technician use to help diagnose if there is a pre- boot failure?
A. Multimeter
B. POST card
C. Power supply tester
D. BIOS flash
CompTIA exam questions
A user states their Windows XP desktop PC fails to boot to the Windows logo. Which of the following tools could a technician use to help diagnose if there is a pre- boot failure?
A. Multimeter
B. POST card
C. Power supply tester
D. BIOS flash
Emily, a user, boots her laptop and notices the screen flashes then turns black. It was working during her presentation yesterday. Which of the following troubleshooting steps should be completed?
A. Use a multimeter to test voltage.
B. Replace the laptop with a new one.
C. Replace the battery.
D. Connect an external display device.
A technician is troubleshooting a desktop that is having intermittent issues with locking up and system errors. The technician suspects that the problem might be that not enough power is getting to the motherboard. Which of the following tools would a technician use to determine if the hypothesis is correct?
A. POST card
B. Loopback plug
C. Multimeter
D. Cable tester
A contractor has removed a wall jack and thrown it away. There is no longer a line number on the network cable. A technician attaches a far end connector and proceeds to several wiring closets to find the patch panel location of the cable. Which of the following tools will the technician need for this job?
A. Toner probe
B. Loopback plug
C. Cable tester
D. Multimeter
A technician is making RJ-45 patch cables. Which of the following tools will the technician use to terminate the cable ends?
A. Crimper
B. Punchdown tool
C. Multimeter
D. Loopback plug
The computer keeps rebooting, losing power, and shutting down intermittently. After verifying that there are no issues with overheating the technician suggests that PSU possibly needs to be replaced. Which of the following tools will technician use to determine if the PSU is the cause?
A. Cable tester
B. Toner probe
C. Multimeter
D. Loopback plug
After making a long CAT5 cable, the technician fears that the cable may have been damaged during the pull, but does not have a cable tester. Which of the following would be the BEST alternative tool to determine whether there are any breaks or shorts in the cable?
A. Multimeter
B. Voltmeter
C. Loopback plug
D. Punchdown tool
A technician is told that a networked computer will PING the loopback address, but cannot connect to the Internet, nor connect to any file shares. The same computer, when plugged into the network at a different location, works fine. Which of the following tools should the technician use to help determine the cause of the problem?
A. Toner probe
B. Cable tester
C. Multimeter
D. Crimper
A technician is called to replace a network jack that has been damaged. Which of the following tools will the technician need to complete this task?
A. Toner probe
B. Multimeter
C. Loopback plug
D. Crimper
A user, Emily, is moving to a new cubicle and needs to have her analog desk phone switched to a new location. Which of the following tools are required for a technician to make this switch in the network closet?
A. Multimeter
B. Punchdown
C. Cable tester
D. Crimper