CompTIA A+ Question C-78

A user with an inkjet printer states that all their color printouts are missing red ink. The inkjet printer has a cartridge for each of the CMYK colors, and the user recently replaced the magenta cartridge. Which of the following should the technician do NEXT?

A. Purchase a maintenance kit
B. Use a different weighted paper
C. Verify printer cables are connected
D. Perform printer head cleaning

Correct Answer: D

Explanation:
http://www.wikihow.com/Clean-Print-Heads

CompTIA A+ Question B-29

A network printer is online and ready. The accounting group is unable to print to this network printer, but other departments can. Which of the following would the technician use to resolve the problem?

A. Replace the printer’s network cable
B. Modify the security setting of the print spooler
C. Restart the TCP/IP print spooler service
D. Use the manufacturer’s maintenance kit

Correct Answer: B

CompTIA A+ Question A-10

A user is reporting toner smudging on paper after printing. Which of the following should the technician inspect?

A. Print spooler
B. Fuser
C. Rollers
D. Maintenance kit

Correct Answer: B