CompTIA A+ Core 2 Question D-92

A customer calls an IT consultant to explain an issue they are having with their Windows 7 Professional PC. Windows Update attempts to install patches upon each startup but fails on the same single update. The customer has attempted to re-run Windows Update from Control Panel but the issue remains. Which of the following courses of action would BEST resolve the problem?

A. Running a full DEFRAG on the system
B. Clearing the AppData temp folder entirely
C. Clearing the Windows Update download cache entirely
D. Uninstalling the Windows Update feature in Windows 7 and reinstalling it directly from the Microsoft website

CompTIA A+ Core 2 Question D-28

The user is having trouble using the mouse. The technician believes a program stopped responding that caused the issue and asks the customer to hold down “Ctrl + Shift + Esc” to verify. Which of the following did the technician launch?

A. Task Manager
B. Control Panel
C. Services
D. MSCONFIG

Correct Answer: A

CompTIA A+ Core 2 Question C-94

A technician has a computer locked in a cabinet in the office that shares a printer and some files. The computer must remain on. Which of the following Control Panel options would be used to control the users that are able to shut the computer down?

A. Power options
B. Security center
C. Local security policy
D. System

Correct Answer: C

CompTIA A+ Core 2 Question C-14

A user wants to change the functionality that occurs when the laptop lid is closed. Which of the following Control Panel options is the MOST direct way to adjust this?

A. Display
B. Power Options
C. Personalization
D. Device Management

CompTIA A+ Question J-65

The company is considering adding Bluetooth printers to the environment. In Windows 7, how would a technician add a Bluetooth printer?

A. Start >Printers and Devices >Add a Printer >Add a local printer
B. Start >Control Panel >Device Manager > Add a Network, Wireless, or Bluetooth printer
C. Start >Control Panel >Device Manager > Add a Bluetooth printer
D. Start >Printers and Devices >Add a Printer >Add a Network, Wireless, or Bluetooth printer

Correct Answer: D

CompTIA A+ Question H-31

A user is on a business trip with a company issued Windows 7 laptop and is unable to connect to corporate WLAN. To temporarily reconfigure the settings, which of the following must the technician must access?

A. Start/Control Panel/Network and Sharing Center/Change Adapter Settings/Wireless Network Connection Properties
B. Start/Control Panel/Network and Sharing Center/Manage Wireless Networks/Profile Types
C. Start/Control Panel/Network and Sharing Center/Manage Wireless Networks/Add/Create an ad hoc network
D. Start/Control Panel/Network and Sharing Center/Manage Wireless Networks/Add/Manually create a network profile

Correct Answer: A