CompTIA Security+ Question H-97

Ann an employee is visiting Peter, an employee in the Human Resources Department. While talking to Peter, Ann notices a spreadsheet open on Peter’s computer that lists the salaries of all employees in her department. Which of the following forms of social engineering would BEST describe this situation?

A. Impersonation
B. Dumpster diving
C. Tailgating
D. Shoulder surfing

Answer: D

Ann was able to see the Spreadsheet on Peter’s computer. This direct observation is known as shoulder surfing.

Shoulder surfing is using direct observation techniques, such as looking over someone’s shoulder, to get information. Shoulder surfing is an effective way to get information in crowded places because it’s relatively easy to stand next to someone and watch as they fill out a form, enter a PIN number at an ATM machine, or use a calling card at a public pay phone. Shoulder surfing can also be done long distance with the aid of binoculars or other vision-enhancing devices. To prevent shoulder surfing, experts recommend that you shield paperwork or your keypad from view by using your body or cupping your hand.