CompTIA A+ Question I-9

A technician, Peter, has been told that one of the workers at his company has been using a company laptop for illicit activity. The IT manager assigned Peter the task of retrieving the laptop and bringing it back to the repair center. Which of the following has Peter performed?

A. Maintain chain of custody
B. Gathering evidence
C. Device preservation
D. Use of documentation

Correct Answer: B

CompTIA A+ Question I-9

Which of the following is the physical width of a laptop hard drive in inches?

A. 2.1
B. 2.5
C. 2.8
D. 3.5

Correct Answer: B

CompTIA A+ Question I-9

Which of the following is the FIRST step a technician should take to replace a network printer?

A. Unplug the network printer then notify users.
B. Notify all users before unplugging the printer.
C. Save all print jobs, replace the printer and print all saved files.
D. Delete all print jobs before replacing the printer.

Correct Answer: B