CompTIA A+ Question I-6

Which of the following is the BEST approach a technician should take when informing a customer about their findings of any specific computer problem?

A. Use non-technical terms.
B. Use the appropriate acronyms.
C. Use proper technical terms.
D. Use email to ensure a written record.

Correct Answer: A

CompTIA A+ Question I-6

Which of the following cable types designates that it can safely be run through a drop ceiling?

A. STP
B. Plenum
C. CAT5e
D. UTP

Correct Answer: B

CompTIA A+ Question I-6

A technician has just installed a new SOHO router. There are four people sharing the Internet connection, and whenever one specific user comes online and begins streaming media, browsing slows down for the other users. Which of the following settings can the technician adjust so the experience is universal for all users?

A. DSL
B. QoS
C. VNC
D. WAN

Correct Answer: B