CompTIA exam questions
A client wants a technician to create a PC naming convention that will make the client’s PCs easier to track and identify while in use. Which of the following naming convention formats should the technician follow?
A. Domain name, location, IP address
B. Domain name, location, asset ID
C. Asset ID, MAC address
D. Location, RFID
A network administrator wants to plan a major OS upgrade of the router, which acts as a default gateway in an organization. The administrator has documented the purpose of the change, scoped the change, and completed a comprehensive risk analysis. Which of the following is an important part of the change request process for which the administrator still must plan?
A. Inform management regarding the anticipated amount of downtime
B. Document a backout plan to roll back changes to the router
C. Configure a redundant data path to eliminate downtime
D. Make the downtime window larger than actually anticipated
An end user is browsing the Internet when multiple browser pages open by themselves. The user notices the PC is running slowly, even while not browsing the internet. Which of the following actions should the user take?
A. Update antivirus definitions
B. Install anti-malware software
C. Enable the pop-up blocker
D. Reboot the PC
Which of the following is the maximum RAM limit of a Windows 32-bit version?
A. no limit
B. 4GB
C. 8GB
D. 32GB
Ann, a user, calls the help desk regarding an issue on her laptop. While working remotely, she appears to be connecting to WiFi but is unable to retrieve her corporate email. The wireless name is listed as “ConnectMe†and appears as unsecure. Which of the following should the help desk perform to fix the issue?
A. Remote into Ann’s system and restart the wireless adapter
B. Ask Ann to open a browser and watch for a redirect page
C. Advice Ann to pug an Ethernet cable into her laptop
D. Direct Ann to run an antivirus program on her laptop
Ann, a user, calls a technician and reports that her PC will not boot. The technician confirms the memory, power supply, and monitor are all working. The technician runs internal diagnostics on the PC, but the hard drive is nor recognized. Which of the following messages will be displayed?
A. NTLDR not found
B. No boot device available
C. Operating system not found
D. BIOS ROM checksum error
A network administrator has given a technician documentation detailing the switchports the technician will need to patch in for a network upgrade. Which of the following documents did the network administrator MOST likely give to the technician?
A. Process diagram
B. Physical network diagram
C. Fiber backbone diagram
D. Logical topology diagram
A SOHO user reports desktop applications are performing slowly, and no emails have been received all morning. A technician remotes in and determines Internet pages’ load slowly or not at all, CPU performance is normal, and the local router can successfully ping. The remote connection drops periodically. Which of the following steps should the technician take NEXT to resolve the problem?
A. Reboot into safe mode, uninstall the latest OS update, and run a repair on the OS
B. Update the antivirus software, run an antivirus scan, verify the browser settings, and check all email settings
C. Reboot to BIOS setup, verify the TPM is enabled, and start a System Restore from safe mode
D. Send a test email, open a command prompt to check the file system, and empty the browser cache
With which of the following types is a man-in-the-middle attack associated?
A. Brute force
B. Spoofing
C. DDoS
D. Zero-day
A manager with a restricted user account receives the following error message: Windows Update cannot currently check for updates because the service is not running.
The manager contacts the help desk to report the error. A technician remotely connects to the user’s computer and identifies the problem. Which of the following should the technician do NEXT?
A. Reboot the computer
B. Restart the network services
C. Roll back the device drivers
D. Rebuild the Windows profiles