A customer wants to connect a laptop to a mobile device’s Internet for use in situations where there is no Internet connectivity. Which of the following technologies would the technician recommend to the customer?
A workgroup of five PCs uses a shared printer. A customer says they cannot print to the printer but can access shares on another PC used for common files. The printer appears to be powered on. Which of the following would be the MOST likely cause of the issue?
A. Printer PC is off network B. Printer is low on toner C. Printer needs to be restarted D. Device drivers are corrupted
Correct Answer: A
Explanation: IT seems that the problem is related to network. The Printer PC is off the network since it cannot print to the printer but can access shares on other PCs on the network.
A technician has a computer with three hard drives and wants to create a RAID array with parity. Which of the following RAID configurations should be installed?
A user reports that they walked away from their laptop for 30 minutes and when they came back the screen was very dim. The user tried moving the mouse and increasing the brightness setting, but neither worked. Which of the following should the technician do FIRST?
A. Plug in an external monitor to test the video card. B. Run a check disk scan to verify there is no corruption. C. Check if the laptop is now on battery power. D. Have the LCD screen replaced with a known good screen.
Which of the following expansion slots can ONLY be found on a desktop computer?
A. PCI express B. Express Card 34 C. Express Card 54 D. PCMCIA
Correct Answer: A
Explanation: PCI Express slot is solely a desktop computer feature. The slot is on the motherboard that can be accessed easily. A laptop on the other hand has a compact
A user’s iPhone will not power on. Which of the following should the technician do FIRST to isolate the problem?
A. Plug the phone into a known good charger B. Remove and reseat the battery C. Replace the screen glass assembly D. Replace the battery and charge the phone