A technician has noticed that a client has an unsecured wireless network. Which of the following is the BEST security encryption type to protect the wireless network from intrusion?
A. WEP2
B. WEP
C. WPA2
D. WPS
CompTIA A+ Question E-13
Best business practices in IT include.
A. always suggesting the fastest route to fix the problem
B. following up with acustomer to verify satisfaction
C. always suggesting the least expensive option
D. offering allpossible choices to a customer
CompTIA A+ Question E-12
Which of the following laser printer components will flip the paper to allow for printing on both sides?
A. Paper registration assembly
B. Paper pickup assembly
C. Duplex assembly
D. Image transfer belt
CompTIA A+ Question E-11
A technician, Emily, has repaired a CEO’s laptop. Which of the following is the LAST step that should be taken after the repair is completed?
A. Prepare a hot spare in preparation for the next repair
B. Document all of the services provided
C. Communicate the status of the repair with the CEO
D. Offer other repair options if they are available
CompTIA A+ Question E-10
Which of the following memory types would MOST likely be installed in a laptop in the form of DDR3?
A. SODIMM
B. DIMM
C. CRIMM
D. RIMM
CompTIA A+ Question E-9
Which of the following memory types is normally associated with the RAM in a desktop PC?
A. Non-ECC
B. ROM
C. SODIMM
D. ECC
CompTIA A+ Question E-8
Which of the following provides the MOST storage capacity?
A. Floppy diskette
B. Blu-ray
C. DVD
D. CD-ROM
CompTIA A+ Question E-7
A customer would like assistance with choosing the appropriate PCs for opening an Internet cafe? The customer explains to the technician that the PCs would only be used to search the Internet. Which of the following would the technician suggest?
A. Thick client
B. Gaming PC
C. Media PC
D. Thin client
CompTIA A+ Question E-6
The technician is repairing a PC which appears to have a failing RAM module. After replacing the module, the extra memory still is not registering. Which of the following is MOST likely the issue?
A. Jumper settings are incorrect
B. The RAM module is defective
C. The memory slot is defective
D. CMOS needs to be flashed
CompTIA A+ Question E-5
A user is explaining a problem they are having to a technician. During the explanation the technician determines what the cause of the problem is. Which of the following should the technician do?
A. Wait until the user finishes their explanation and then offer advice
B. Ignore the remainder of the user’s explanation and then offer advice
C. Interrupt the user so that the user does not have to offer more than is needed
D. Make a gesture to the user to let the user know that no more explanation is needed