A user is attempting to use Remote Desktop to connect to a server but is getting an error message. Which of the following tools should be used to verify that the server is powered on and connected to the network?
A. PING
B. NSLOOKUP
C. MSTSC
D. SFC
CompTIA A+ Core 2 Question E-42
If a technician knows a clients IP address, which of the following command tools can be used to resolve this to the DNS name?
A. NET USE
B. TRACERT
C. NSLOOKUP
D. CMD
CompTIA A+ Core 2 Question E-41
Which of the following security methods requires that a user enter a passcode that is changed at regular intervals?
A. WPA encryption
B. Biometrics
C. PSK
D. RSA token
CompTIA A+ Core 2 Question E-40
A user states when they press certain letters on their laptops keyboard, a number is displayed on the screen. Which of the following can the technician perform to resolve this issue?
A. Change the character mapping
B. Turn off number lock
C. Replace the keyboard
D. Update the keyboard drivers
CompTIA A+ Core 2 Question E-39
Which of the following is TRUE about the difference between a worm and a virus?
A. Worms are written in assembly while viruses are written with scripting languages.
B. Viruses hide in the boot record while worms hide within the file system.
C. Worms self propagate while viruses need human intervention to replicate.
D. Viruses disable the antivirus update service while worms kill the antivirus process.
CompTIA A+ Core 2 Question E-38
Which of the following operating systems supports full BitLocker functionality?
A. Windows XP
B. Windows 7 Professional
C. Windows Vista Home
D. Windows 7 Enterprise
CompTIA A+ Core 2 Question E-37
A customer reports that their wireless laptop cannot connect after removing it from its carrying case. The laptop boots and the user is able to log in. Which of the following should be checked FIRST?
A. External antenna switch
B. Status in Device Manager
C. Available hard drive space
D. Laptop battery levels
CompTIA A+ Core 2 Question E-36
Which of the following command line tools would be used to display all network information for a local PC?
A. ping
B. ipconfig
C. netstat
D. tracert
CompTIA A+ Core 2 Question E-35
Windows 7 has notified a user that it has blocked access to the following address in Internet Explorer: ftp:// ftp.microsoft.com:21. Which of the following Windows features should the technician check to ensure that there is not an explicit rule disallowing access to this location?
A. Windows Bitlocker
B. Windows BranchCache
C. Windows User Account Control
D. Windows Firewall
CompTIA A+ Core 2 Question E-34
Browser redirection is caused by which of the following types of viruses?
A. Hijack
B. Trojan
C. Worm
D. Keylogger