A user reports paper jams at the location of the paper trays. Which of the following components would need to be replaced to resolve this issue?
A. Fuser
B. Duplexer
C. Pickup roller
D. Imaging drum
CompTIA A+ Core 2 Question E-93
A technician receives a report that the pages coming out of a laser printer are smearing when touched. Which of the following components should the technician check FIRST to resolve this issue?
A. Drum
B. Fuser
C. Pickup roller
D. Corona wire
CompTIA A+ Question L-11
Emily is cleaning the printer pickup rollers and spills the cleaning fluid on her leg. In which of the following would she find the proper way to cleanup the spill?
A. Inventory spreadsheet
B. MSDS
C. Project management plan
D. EULA
CompTIA A+ Question H-58
In a laser printer, which of the following components uses heat to apply the toner onto the page?
A. Fuser assembly
B. Pickup roller
C. Transfer roller
D. Imaging drum
CompTIA A+ Question H-35
A user reports that some of the colors are bright in some areas and dull in others when printing to a laser printer. Which of the following should the technician do NEXT to resolve the issue?
A. Replace the pickup rollers
B. Print the cleaning page
C. Print a test page
D. Replace the fuser
CompTIA A+ Question H-17
A technician has recently purchased a maintenance kit to be installed in a laser printer. Which of the following will be included in the maintenance kit?
A. Pickup rollers
B. Paper tray
C. Toner
D. Compressed air
CompTIA A+ Question G-71
A user notices the printer that is used for printing global shipper’s labels is missing columns in the printed labels. The special label stock is new and appears to be fine. Which of the following should the technician perform FIRST when troubleshooting this problem?
A. Remove any stuck labels from the paper path
B. Clean the pickup rollers and check them for wear
C. Clean the print head with approved materials
D. Replace and realign the print head
CompTIA A+ Question G-13
A technician has been dispatched to install a maintenance kit in a laser printer. Which of the following components should the technician avoid touching when performing the installation?
A. Fuser housing
B. Transfer roller
C. Pickup roller
D. Toner cartridge
CompTIA A+ Question G-12
A printer is not pulling paper out of the paper tray. Which of the following is the MOST possible cause of the problem?
A. Pickup rollers
B. Print head
C. Drum
D. Fuser
CompTIA A+ Question D-70
A technician receives a maintenance kit in the mail for a printer. The maintenance kit contains a fuser, a pickup roller, and four paper rollers. Into which of the following types of printers should this maintenance kit be installed?
A. Impact
B. Laser
C. Thermal
D. Inkjet