CompTIA Security+ Question I-93

Which of the following should be done before resetting a user’s password due to expiration?

A. Verify the user’s domain membership.
B. Verify the user’s identity.
C. Advise the user of new policies.
D. Verify the proper group membership.

Answer: B

When resetting a password, users have to establish their identity by answering a series of personal questions, using a hardware authentication token, or responding to a password notification e-mail. Users can then either specify a new, unlocked password, or ask that a randomly generated one be provided. This can be done from their workstation login prompt, or through a telephone call.