CompTIA Security+ Question D-77

The helpdesk reports increased calls from clients reporting spikes in malware infections on their systems. Which of the following phases of incident response is MOST appropriate as a FIRST response?

A. Recovery
B. Follow-up
C. Validation
D. Identification
E. Eradication
F. Containment

Answer: D

To be able to respond to the incident of malware infection you need to know what type of malware was used since there are many types of malware around. This makes identification critical in this case.