The Chief Technical Officer (CTO) has tasked The Computer Emergency Response Team (CERT) to develop and update all Internal Operating Procedures and Standard Operating Procedures documentation in order to successfully respond to future incidents. Which of the following stages of the Incident Handling process is the team working on?
A. Lessons Learned B. Eradication C. Recovery D. Preparation
Answer: D
Explanation: Incident response procedures involves: Preparation; Incident identification; Escalation and notification; Mitigation steps; Lessons learned; Reporting; Recover/reconstitution procedures; First responder; Incident isolation (Quarantine; Device removal); Data breach; Damage and loss control. Developing and updating all internal operating and standard operating procedures documentation to handle future incidents is preparation.