CompTIA A+ 220-902 Question J-62

A technician is trying to troubleshoot an issue on a Windows 7 computer remotely, but is unable to PING the computer. The technician verified that the computer is turned on, has network connectivity, and can get to the Internet. Which of the following is MOST likely the issue?

A. The technician does not have permissions
B. Local security policy settings is incorrect
C. Wake-on-LAN is disabled
D. Windows firewall is enabled