CompTIA A+ 220-902 Question F-43

A user reports that the PC is not working. After questioning the user, the technician believes the problem is a bad memory module. Which of the following is the NEXT step the technician should take?

A. Document findings, actions, and outcomes
B. Test the theory by replacing the motherboard
C. Test the theory by running memory diagnostic software
D. Verify the system is working correctly

Correct Answer: C