A user in a large corporation reports that they cannot burn a DVD on their Windows 7 Ultimate laptop; they have never burned a DVD on this laptop before. Which of the following would be the MOST likely to be the reason why?
A. The drivers for the DVD burner need to be updated.
B. The user does not have software to burn DVDs.
C. The software for the DVD needs to be updated.
D. The user does not have a DVD burner.