CompTIA A+ 220-902 Question D-46

When a user tries to print, the OS slows down and appears to lock up. Shutting down the Print Spooler Service restores the computers speed, but leaves the user unable to print. Which of the following should be used FIRST to troubleshoot this problem?

A. Rebuild print spooler files
B. Hardware diagnostic software
C. Event viewer
D. Antivirus software

Correct Answer: C