CompTIA A+ Question J-72

When dealing with customers who may be from different countries, which of the following considerations is MOST important to keep a professional work environment?

A. Do not engage in small talk with a customer; this ensures that no feelings can ever be upset.
B. Be wary that some people may be more sensitive to time guarantees on projects.
C. Be sensitive to cultural differences that may exist for the other party.
D. Be careful not to simplify technical terms with the other party.

Correct Answer: C

You need to be careful about the cultural differences that may exist for a person from a different country or cultural background.