CompTIA A+ Question H-59

A printer is having constant paper jams at both input trays. The printer was operating normally this morning. Which of the following is the FIRST thing that should be performed to troubleshoot the problem?

A. Clean all of the printer rollers with alcohol.
B. Replace the rollers in the printer.
C. Replace the paper with new stock.
D. Remove and clean the print heads.

Correct Answer: C