CompTIA A+ Question G-66

A user has replaced the media in a direct thermal printer with a new type of label. The user reports that when the labels are fed through the printer, nothing is printed on the label. Which of the following is the MOST likely issue?

A. Print jobs are formatted incorrectly for the new media
B. The heating element needs to be cleaned or replaced
C. The user did not reset the printer after installing the media
D. An incorrect media type is being used in the printer

Correct Answer: D

Check the media type and confirm whether it is the correct one used for this printer.