CompTIA A+ 220-1102 Question A-6

A user’s smartphone is making the camera shutter noise even when the user is not taking pictures. When the user opens the photo album, there are no new pictures. Which of the following steps should be taken FIRST to determine the cause of the issue?

A. Uninstall the camera application
B. Check the application permissions
C. Reset the phone to factory settings
D. Update all of the applications on the phone
E. Run any pending OS updates

Correct Answer: B