CompTIA A+ Question A-88

A technician performed a clean install of Windows 7 on a laptop and finds that the Bluetooth on/off switch is not working. Which of the following will BEST resolve this issue?

A. Replacing the keyboard
B. Installing service pack 3
C. Reinstalling the operating system with Windows 7 Media Center
D. Installing the Bluetooth stack/driver

Correct Answer: D

The best solution is to install Bluetooth driver. The driver is basically a software that allows the hardware to interact with the operating system.