The cloud model that represents a company maintaining some data in on-premise storage and some data in cloud-based storage is known as:

A. hybrid
B. private
C. public
D. community

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A technician receives a cellular from a manager. The technician is instructed to download a service manual directly from the Internet to a laptop. However, there is no WiFi signal or wired Ethernet. Which of the following would be the MOST appropriate connections for the technician to use?

A. Hotspot
B. NFC
C. Bluetooth
D. VPN

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Which of the following devices is used to implement network security policies for an environment?

A. Firewall
B. managed switch
C. Repeater
D. Gateway

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Which of the following services provides the ability to resolve UNC to appropriate IP addresses?

A. DNS
B. DHCP
C. Proxy
D. Web server

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The ability for new computers to be automatically connected to the network is provided by the:

A. DHCP server
B. DNS server
C. proxy server
D. TACACS server

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Which of the following is the MOST likely cause for a network PC to have an APIPA address?

A. DHCP failure
B. DNS resolution
C. Duplicate IP address
D. Cleared ARP cache

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Joe, a user, sets up an IMAP connection on his smartphone to connect to webmail. Joe is able to view email, but he receives an error message when trying to send a message. When viewing the mail client’s configuration, Joe sees a valid SMTP server and port. Which of the following should Joe check NEXT to resolve the issue?

A. Configure the email account as a POP3 connection
B. Ensure the SSL/TLS option is being used
C. Check that the account password is still valid
D. Make sure the smartphone is not in airplane mode

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An employee’s mobile device no longer charges, and the employee believes the battery is bad. A technician tests the mobile device and finds it will charge on a wireless charging pad but not when it is connected to a charging cable. Other devices charge without issue when the cable is used. Which of the following should the technician perform FIRST to resolve the issue?

A. Clean out the charging port on the device
B. Replace the mobile device’s battery
C. Issue a new charging cable to the employee
D. Send the device for service and give the employee a loaner

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A workstation was just moved to a new work location without a surge protector. It was working the day before, but now the PC will not power on, the fans will not spin, and there are no signs of activity. Which of the following should the technician do FIRST?

A. Check the power cable connection
B. Check the voltage of the PSU with a tester
C. Test for distended capacitors
D. Check the voltage switch

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Ann, a user, reports that after setting up a new WAP in her kitchen she is experiencing intermittent connectivity issues. Which of the following should a technician check FIRST?

A. Channels
B. Frequency
C. Antenna power level
D. SSID

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